Privacy Policy

Effective Date: 20.10..2025

Infinity ID (“we,” “our,” “us”) respects your privacy and is fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide
Your name, email address, phone number, and any other details you share through secure forms or our patient portal.

Health Information
Medical details and documents you submit through our HIPAA-compliant Practice Better portal.

Technical Information
Non-identifiable data such as IP address, browser type, and pages visited on our website — collected for analytics and site performance improvements.

How We Collect Information

• Through our secure patient portal for scheduling, communication, and medical intake.
  
• Via email, phone, or online contact forms (for non-medical inquiries only).

Automatically through cookies and analytics tools to help us enhance user experience (never for medical data).

How We Use Your Information

We use the information you provide to:

• Deliver and manage your infectious disease care.
  
• Communicate about appointments, results, or administrative updates.
  
• Maintain HIPAA-compliant patient records.
  
• Improve our website functionality and overall patient experience.

HIPAA Compliance

Infinity ID strictly adheres to HIPAA (Health Insurance Portability and Accountability Act) standards to protect your Protected Health Information (PHI).
All patient records, forms, and communications are processed through encrypted, HIPAA-compliant systems.
We never store or transmit sensitive medical information on our public website.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties.
We may disclose information only when:

• Required by law.
  
• Necessary to coordinate care with other healthcare professionals (with your consent).
  
• Required for billing and healthcare operations (as permitted under HIPAA).
  

Cookies & Tracking

Our website may use cookies to improve usability and performance. These cookies do not store personal or medical information and can be disabled through your browser settings.

Your Rights

Under HIPAA, you have the right to:

• Access and request copies of your medical records.
• Request corrections to your records.
  
• Limit how we use or share your information.
  
• Receive a report of disclosures of your PHI.

Contact Us

If you have questions about this Privacy Policy or how your information is used and protected, please contact:

Infinity ID
📧 Email: drkatrinacoulter@gmail.com
📍 Location: Cañon City, Colorado